Deliver business solution services that meet customer needs and are aligned with IT strategies. Elicits, documents and analyzes user requirements related to analytical business processes within enterprise.
Analyzes customer requirements to design and implement functional solutions based upon best practices and in accordance with IT standards.
Delivers solution enhancements and consulting services for best practice usage on enterprise systems, systems integration and solution introduction.
Collaborates directly with customers on assigned requests including requirements gathering and clarification, scheduling, statuses, testing, issues and training while informing business stakeholders throughout request.
Documents details of requests according to IT governance framework, captures or updates relevant knowledge and transitions product to support.
Participates in and provides cross training for all areas of responsibility.
Understand the full end-to-end business process to provide standardization.
Serve as SAP configuration expert for respective system components and/or modules.
Minimum undergraduate degree or equivalent experience required;
Bachelor’s in Information Systems, Business Administration or related field is preferred;
Diversified information technology experience and working knowledge of SAP required;
SAP configuration experience required;
Business process understanding, and experience required;
SAP MM/SD/LE configuration experience preferred;
Minimum 5 years analytical and business requirements gathering experience on information technology team preferred;