Field Service Technician

Job Locations US-TN-Knoxville
Posted Date 2 weeks ago(5/20/2020 11:39 AM)
Job ID
# of Openings



Perform field service calls, installations, and preventive maintenance on commercial beverage equipment. 


  • Receive and perform field service calls, installations and preventive maintenance on commercial beverage equipment.
  • Troubleshoot equipment malfunctions utilizing standard electrical test equipment such as volt/ohm meters to identify and implement corrective action.
  • Maintain service van inventory to effectively respond to customer calls for service.
  • Maintain work schedule.
  • Accurately report daily activities for invoicing and tracking.
  • Occasional travel outside of the normal work area for service projects.


Preferred Certifications :

  • Espresso Equipment Certification
  • CFESA Certification
  • Bunn Certified Technician

Desirable Qualifications:

  • High School Diploma or GED required
  • Vocational training in electrical/mechanical areas or equivalent experience preferred
  • Previous experience and demonstrated ability in reading schematic diagrams and using appropriate test equipment to troubleshoot Bunn-O-Matic commercial beverage equipment as well as that of other manufacturers
  • Previous experience installing plumbing and associated hardware for beverage equipment, customer service experience, strong interpersonal communication skills
  • Possess the ability to communicate both verbally and in writing
  • Excellent telephone manners
  • Working knowledge of computers, including Windows and Microsoft applications
  • Ability to travel
  • Possess a valid driver’s license
  • Highly organized, motivated and goal oriented


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